Agematch Privacy Policy: Safeguarding Your Personal Information

1. Introduction and General Provisions

Welcome to agematch. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information when you use our platform for age-gap dating and meaningful connections. We are committed to protecting your privacy and handling your data with transparency and security.

By accessing or using agematch.org and related services, you acknowledge that you have read, understood, and agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services.

2. What Data We Collect

To create your profile and facilitate connections, we collect information you provide directly and data generated through your use of our service.

Information You Provide:

• Account Data: Name, email address, date of birth, gender, preferences, and profile details such as biography and interests.
• Verification Data: Information submitted for identity and age verification (e.g., through Veratad's agematch service) to ensure community safety.
• Communication Data: Messages, chat logs, and other communications sent through our platform.
• Payment Data: Billing information processed by secure third-party payment processors. We do not store full credit card numbers.

Information Collected Automatically:

• Usage Data: Log data, IP address, browser type, pages visited, time spent, and other diagnostic information.
• Device Data: Information about the device you use, including operating system, unique device identifiers, and mobile network information.
• Location Data: General location information (at city/country level) derived from your IP address or device settings to show potential matches in your area, if you enable this feature.

3. How We Use Your Data

Your information enables us to operate, improve, and personalize your experience on agematch.

• To create, maintain, and secure your user account.
• To verify your identity and age, ensuring a trustworthy environment.
• To facilitate matches and connections based on your stated preferences.
• To provide customer support and respond to your inquiries.
• To send you service-related communications, updates, and security alerts.
• To personalize your experience, including showing relevant profiles and content.
• To analyze platform usage and improve our services, features, and safety measures.
• To prevent, detect, and investigate fraud, abuse, or illegal activities.
• To comply with legal obligations and enforce our Terms of Service.

We process your data based on your consent, the necessity to perform our contract with you, compliance with legal obligations, or our legitimate interests in operating and improving a safe dating service.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share information in the following limited circumstances:

• Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, payment processing, email delivery, verification services like Veratad). These partners are contractually bound to protect your data.
• Legal Requirements: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of agematch, our users, or the public.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may share information for specific purposes with your explicit permission.

Profile information you choose to make public (e.g., your first name, age, and bio) is visible to other users as part of the service's core functionality.

5. Data Protection

We implement robust technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit using TLS/SSL protocols.
• Secure storage practices and access controls limiting data access to authorized personnel.
• Regular security assessments and monitoring of our systems.
• Industry-standard practices for the secure handling of payment information.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your login credentials.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: To request a copy of the personal data we hold about you.
• Correction: To update or correct inaccurate or incomplete information in your profile.
• Deletion: To request deletion of your personal data, subject to certain legal exceptions.
• Objection/Restriction: To object to or restrict certain processing of your data.
• Data Portability: To receive your data in a structured, commonly used format.
• Withdraw Consent: To withdraw your consent at any time, where processing is based on consent.

You can exercise many of these rights directly through your account settings. For other requests, please contact our support team. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function (e.g., login sessions).
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with the site, allowing us to improve.
• Advertising Cookies: Used to deliver relevant advertisements on our platform and measure ad performance.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. The "Last Updated" date at the top of this page will indicate when revisions were made.

We will notify you of any material changes by posting the new policy on this page and, where appropriate, through an in-platform notification or email. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:

Email: [email protected]

Mailing Address: agematch Data Privacy, 123 Trust Avenue, Suite 500, San Francisco, CA 94107, USA

We are committed to working with you to resolve any privacy concerns promptly and fairly.